The team at Queensborough Group have worked relentlessly in creating "Q-Book
" our next generation online booking system for Hotels & Bed & Breakfasts. See some Q-Book Customer Comments
In a move to increase bookings
for our customers we have given you a FREE Channel Manager
plus we have added some of the UK's leading travel and tourism organisations to our list of established partners.
This now opens up our customer's availability to a far greater audience to allow them to sell their rooms 24/7 with no commission to pay.
Q-Book Online Booking v3 - From my first phone call to enquire about Q-Book, I was reassured. My lack of computer expertise was never an issue and your patient staff talked me through things in a logical manner. The system operates to my every expectation.
Q-Book Online Booking v3 - I would just like to say on all accounts your service was thorough, excellent, professional, informative, very helpful and explained in an easy manner and the support has always been on hand. We had 100% support with setup and feel more control of the system, Navigation through the system is fine and we have received lots of bookings.
Q-Book Online Booking v3 - My experience with Q-Book so far are outstanding. It is the first online booking system I have found that is easy to setup, use and experiment with. In addition, it is commission free and at a very reasonable price to subscribe too. It is easy to find your way through the system to setup the establishment. Common options are well integrated and first experiences of staff training seems positive.
Q-Book Online Booking v3 - When setting up the system the support was good they were obviously very busy in answering the questions people were asking, sometimes you could not get through so had to wait for a ring back which was very quick. Setting up the items of sale was good you did not have to repeat entering the details all the time, a couple of clicks here and there and you had set up a different room so ease of use was good, u do feel in more control it what you are setting up and how you want things to be set up, navigation through the system is ok you just follow the line across going from left to right when you set things up and the drop down boxes are good easy to navigate.
Castle Green Bed & Breakfast
As a new customer with Queensborough I would like to comment on the following support and advice. I have contacted Victoria and Lisa on several occasions to seek help and advice on several issues with the q-booking system and have found them to be exceptional in the service I received. Both went out of their way to assist and with their knowledge and patience (as my IT skills are poor) they were great. Produce/Design new website. Steve was great he has helped and advised me all the way through the process and I am delighted with the new web site, Jeff Leach again what a knowledgeable and helpful guy he has been very supportive and has sorted any IT issues that my old system had so that integration for new website went very smoothly. As a recently retired senior officer in the Fire service holding the position of senior professional standards and senior operations I have to say that I wished our IT staff were as efficient as these individuals. I have already started raising Queensborough Group to the attention of other guest and B&Bs in the area.
Hedgehog Bed & Breakfast
Q-Book Online Booking v3 - First of all I am delighted with the system, its facilities and the staff support backup. Very friendly and helpful staff each and every one. Clark, Lynn and Tim are wonderful. Q Book is Excellent on all counts. I found total support setting up system (and have said this when recommending it to 2 B&Bs this week). After a bit of fumbling, to be expected on my part and no doubt a few calls to Q hq when all answered in a very friendly and helpful manner, I find system very easy to use. I feel in complete control of the system. I can easily navigate the system. I always find what I am looking for quickly. Yes, I like the progress, i.e. the auto reminder a week before the guests arrive. I received that many bookings! I have not had time for a piddle today! The best on the market and reasonably priced.
Springwood Guest House
Q-Book Online Booking v3 - I find the Q-Book Online Booking System easy to use. I am in complete control of my availability and forward and previous bookings. I particularly like being able to illicit, arrival times and means of arrival from bookers. The navigation of the site is logical, quick and easy. It is easy to find any information you require.
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