Windows Mail

This guide applies to Windows Mail for Windows Vista.

In this guide we'll show you how to:

  1. Set up a new email account
  2. Check or edit an existing email account

1. Set up a new email account

  1. If this is the first time you've run Windows Mail, the Internet Connection Wizard should be the first thing you see, so go to step d.

    If you don't see the Internet Connection Wizard, go to Tools on the top bar and select Accounts.

    Tools > > Accounts

  2. The Internet Accounts window will appear, click Add.

    Internet Accounts Window

  3. Make sure E-Mail Account is selected and click Next.

    Setup Wizard - Enter your name

  4. Enter your full name (or the name you'd like people to see when you send them email from this account) and click Next.

    Setup Wizard - Enter email address

  5. Enter the email address you're setting up, (something@yourdomain.co.uk). When you've done this click Next.

    Setup wizard - Enter mail servers

  6. Now you'll need to enter your mail server addresses.

    Setup wizard - Enter your login details

    Choose POP3 from the dropdown box at the top and enter the following for the mail servers (make sure you've changed the drop down at the top of this page if you're a Force9 or Free-Online customer)

    • Incoming mail server: mail.yourdomain.com (or .co.uk)
    • Outgoing mail server:mail.yourdomain.com (or .co.uk)

    When you've done this click Next.

  7. Now you need to enter your email username and password.

    Enter your mailbox username

     

    Don't tick: Log on using Secure Password Authentication (SPA)

    When you've done this click Next.

  8. That's all you need to do, so click Finish to close the Internet Connection Wizard and then Close.

    Finally Click Send/Receive and your email will be downloaded to the Inbox.

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2. Check or edit an existing email account

If you need to check or change your email settings on Windows Mail, follow these steps:

  1. Go to Tools on the top bar and select Accounts. The Internet Accounts window should appear.

    Tools > > Accounts

  2. Click on the Mail tab to see a list of mail accounts currently set up on this machine. Double-click on the Account name to open the Properties window for that account.

    Internet Accounts - Mail tab

  3. Use the tabs at the top of the properties window to check over the settings for this account.

    Mail properties tabs

  4. If you make any changes that you want to keep, click Apply. Click OK when you've finished checking settings.

    See below for more information on what tab will show you.

    • General

      On this tab you'll see the name of the account holder and email address.

      Make sure these are entered correctly, reply address is ok to leave blank unless you need this to be different.

    • Servers

      Here you'll see the Incoming & Outgoing mailserver addresses and the username & password being used to log in.

      Make sure Log on using Secure Password Authentication is not ticked.

    • Make sure that My server requires authentication is ticked.

    • Connection

      This tab is only used for dial-up connections.

      Broadband uses should make sure the tick box is blank and the rest of the page greyed out

      If you're a dial-up user, make sure the box is ticked and your dial-up connection name is selected in the drop down

    • Security

      Ignore this tab unless you wish to encrypt or sign your email.

    • Advanced

      Unless you want to leave a copy of your email messages on our server, you shouldn't need to alter the settings on this tab. Make sure that the Sender Port Numbers, Server Timeouts and Sending sections match the screenshot below.

      Advanced tab
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