Overview Page

Overview Page & Messages

Shows you who's Arriving, Departing, Staying & Who's Booked

The Overview screen not only showcases who's Arriving, Departing, Staying & Who's Booked, but also display's the latest messages to notify you of system notifications, responses to support tickets and guest confirmation email issues.
Guest Confirmation Emails - will notify you of any guest confirmation emails that fail to reach your guest.
Alerts and Updates - we provide you with real time system updates, this can range from Q-Connect alerts to a new Q-Book feature.
Q-Book Support Tickets - you will now be notified of responses to support tickets.
Messages from the Q-Book Team - Our Q-Book team may message you regarding Q-Book/Q-Connect.

Q-Book Calendar
Q-Book Calendar


Use the tools to adjust the view & create your own colour scheme

Q-Book’s “drag & drop” functionality makes life easy and gives you an excellent experience when adding, moving, swapping or modifying bookings. The intuitive controls just make it clear, displaying the changes to your booking details in real-time as you move and adjust bookings as if it were a piece of cake.

Booking Details Page
Booking Information

Booking Details Page

Manage your bookings from one page with ease

Here you can see all your guests details and booking information. From here you can: Make Payments - View Transactions - Manage Invoicing – Send/Re-send Email Confirmation, Invoice’s & Guest Registration Form - Amend Booking & Guests Details - Cancel Booking - Add Additional Service’s - Add Notes & Special Requests - Check In/Out - Create Cancellation Voucher.

Q-Book Search
Find what your looking for?

Search for bookings

Simple yet Powerful

  • Bookings arriving between a date range
  • Departing between a date range
  • Booked between a date range
  • Cancelled between a date range
  • Search by Name
  • Search by Email address
  • Search by Booking reference
  • Search by Third party booking reference

Photo Gallery
Images & PDf's

Photo Gallery

Store up to 300 images

Upload your images & PDf's to your personal gallery where you can then hand pick individual images for each room, you can add the images you require to your website and the UK National Reservation Platform, you can edit the images, rotate, re-size, crop or just re-order the images using drag and drop, easy!

Q-Book Reports
Search any date range

Detailed Reports

*Overview *Breakdowns *Flexible Searches *Export *Summarise

  • Income & Payments - Paid by, Extras, Discounts
  • Occupancy - Items/Rooms occupied, Adults/Children
  • House Keeping - Checking in/Out/Occupied, Notes/Requests
  • Sales Summary - Sold Room/Items, Extras, Online Vouchers
  • Transactions - Logs by Date & time, Payment methods
  • Making Tax digital - Full breakdown & Summary
  • Outstanding payments - Never miss a payment!

Adjust Restrictions
Minimum Stays etc..

Adjust Restrictions

Quick & easy to set

  • Minimum stays
  • Close to arrival / departure
  • Close out Rate Plans & Rooms
  • Set date range to apply changes to or specific dates
  • Tick Items to apply changes to or select all Rate Plans
  • Updates all OTA's connected

Adjust Rates
Overlook rates month by month

Adjust Rates

Calendar page layout

  • Make reductions – Increase rates by date or in bulk
  • Reduce or increase by pounds or percentage
  • Select which Rate Plans to apply changes to
  • Updates all connected OTA's
  • View full report of all changes, includes date & time changes were made

Booking Page
Stylish booking page

Easy to book through your website

Mobile friendly

  • Show availability as rooms or Items
  • Advertise Special offers
  • Add Gift Vouchers
  • Add Additional Items
  • Easy to book
  • Increase direct bookings
  • Works with all different screen sizes

Gift vouchers available on your website


Create in seconds

Create personalised vouchers for your guests, just a few examples to get you started:

  • £100 book to stay gift voucher
  • Romantic break for two package
  • Our gift to you – £20 off your stay as a valued customer
  • Christmas gift voucher

Gift Vouchers
One click to convert

Convert cancelled booking’s into Vouchers

Retain deposit payments

Convert cancelled booking deposits/payments into Voucher’s – A simple & effective way to retain deposit payments.

We have now added an option on the guest booking details page, where you can click to automatically convert any payment that has been made to the booking into a voucher for future use.

This will allow your guest to re-book on your website, in their own time and automatically receive the deduction of the amount they have already paid – meaning that you can hold on to their payment and make less refunds!

Special Offers
It’s as easy as pie

Special Offers

Seconds to setup a special offer

Q-Book’s special offers page, it’s as easy as pie!

Option 1 - Make a simple reduction over a set period in either £ or %

Option 2 - Set offers such as package offers over a set period. For example – 3 for 2 nights – 2nd night half price – Spa Weekend – Dinner bed & breakfast – Valentines Package, etc. You can set the full rate amount for the offer, for example – £200 for 2 nights Dinner bed & breakfast.

Epos ICR Touch Connectivity

Epos ICR Touch Connectivity

Need help just call 01204 373710

We are proudly integrated with ICR Touch, an industry leader in EPOS Technology (electronic point of sale). Our integration with ICR Touch enables the transfer of information from the till to the rooms tab. This way your guests can eat and drink without having to head to the Bar/Restaurant to 'settle up'. Everything can be done via Q-Book to help limit unnecessary contact, reduce queues and to adhere to Social Distancing.


Google Free Links - 0% commission on Bookings

Google bookings show in your Q-Book calendar for free

Google have launched a free link platform where you can generate bookings at zero cost! Google Free Links is a fantastic opportunity to showcase your availability on Google, enabling bookers to make a reservation directly with you. Zero investment to Google, No risk bookings, No charge for cancellations, Increase direct traffic, Reduce OTA dependency, Reduce commission expenses & Collect customer details and enhance your marketing database.
Sell rooms on Google through Q-Book, for free.


Free awesome welcome platform App for your guests's

Q-Guest. Inviting, flawless and integral to your accommodation

Coming soon - Our Free guest welcome platform App for your guests's that collects all your accommodations content (best bits and need-to-knows) in a good-looking and easily accessible format. Engaging, informative and user-friendly; a virtual reception for your guest's.

Stay Connected & Chat with guest's via your Free Digital Welcome App. The power of good communication. A tried and tested hospitality trait with a twist of game-changing technology.

Q-Guest Welcome App - More Info

  • booking.com
  • expedia
  • hotels
  • agoda
  • airbnb

Online Booking System