Q-Book integrates with ICR Touch.
The Queensborough Group team are delighted to announce our recent integration with ICR Touch. For those who didn’t know, ICR Touch is an industry leader in EPOS (electronic point of sale) as well as many other technologies that support the hospitality sector. ICR Touch provide Front of House/Till Systems used in Pubs, Restaurants, Hotels and many other outlets.
As Q-Book suits many different types of accommodation including Pubs, Bars, Restaurants with rooms etc. we understand the huge demand for an interface between till and Q-Book. Our integration with ICR Touch enables the communication between the two and, the ability to transfer information. From the moment a guest arrives right through to when they depart, everything in between (food/drink) is documented and registered against the booking.
Like all great ideas, our developments originate as a result of customer feedback; this is no exception to the rule! Too often, our Q-Bookers on the frontline have suffered loss of revenue as a result of managing separate systems. Disastrously, food and bar bills have been missed and often, guests have left before anything could be done about it!
The results can be catastrophic and can quickly leave our customers haemorrhaging money! We needed to provide a solution and fast! Now that our integration is in place, we’re pleased to say that these issues will be a thing of the past! Our interface eradicates forgotten bar bill scenarios and saves the awkward dash to the carpark after a customer has left. Q-Bookers can now be totally relaxed with the added peace of mind that everything has been taken care of!
Huge benefits of connecting EPOS to Q-Book:
- Eradicate missed charges and increase revenue.
- Encourage guest relaxation.
- Give your guests the freedom to open a tab and pay later.
- Work in conjunction with Q-Book’s Payment Gateways.
- Access our new Reporting system designed specifically for EPOS users.
- Improve customer experience.
- Manage reservations and Bar bills like a pro!
If you would like to connect Q-Book to your ICR Touch platform, give us a quick call 01204 373710. Need EPOS software in your property? No problem! We can put you in touch with the right people who will get you on track. Happy Q-Booking!