Q-Book

Overview Page & Messages

Save time and plan ahead

Shows you who's Arriving, Departing, Staying & Who's Booked on any date using the date picker.
View how many guests are due to depart on a particular day. Very useful to organise housekeeping staff, rotas and smooth changeover days.
View bookings generated today, yesterday, or two weeks ago (you get the idea) - to keep your eye on the ball!
From here you can: Check-in/check-out guests. Print/Email invoices. Add guests to regular clients. View and add booking notes. View and add additional services.

Q-Book Calendar

DRAG AND DROP CALENDAR

Use the tools to adjust the view & create your own colour scheme

Q-Book’s “drag & drop” functionality makes life easy and gives you an excellent experience when adding, moving, swapping or modifying bookings. The intuitive controls just make it clear, displaying the changes to your booking details in real-time as you move and adjust bookings as if it were a piece of cake.

Booking Information

Booking Details Page

Manage your bookings from one page with ease

Here you can see all your guests details and booking information. From here you can: Make Payments - View Transactions - Manage Invoicing – Send/Re-send Email Confirmation, Invoice’s & Guest Registration Form - Amend Booking & Guests Details - Cancel Booking - Add Additional Service’s - Add Notes & Special Requests - Check In/Out - Create Cancellation Voucher.

Setting up your rooms are so easy

Adding images and videos to your rooms

Q-Book is easy for all types - Hotels, B&B's, Tipi's & Touring, Yurts, Shepherds Huts, Treehouses & Cabins

From here, you'll build your rooms and enhance them with descriptive text plus images and videos. You'll include details such as occupancy options & restrictions and general information about your rooms. Q-Book is very flexible with any type of accommodation.

Keep track of the history of your booking

Track the history of your booking

Monitor the chronological record of your booking with Timeline

• View all the additional services that have been added to a booking.
• Easily see if any bookings have been moved to a different location.
• Keep track of any changes in pricing for a booking.
• Monitor any changes in occupancy for a booking.
• Stay up-to-date with all the payments made for a booking.
• Keep track of any emails sent related to a booking.
• View all the modifications made to a booking.
• Stay informed about any cancellations made for a booking.

Find what your looking for?

Search for bookings

Simple yet Powerful

• Bookings arriving between a date range
• Departing between a date range
• Booked between a date range
• Cancelled between a date range
• Search by Name
• Search by Email address
• Search by Booking reference
• Search by Third party booking reference

Images & PDf's

Photo Gallery

Store up to 300 images

Upload your images & PDf's to your personal gallery where you can then hand pick individual images for each room, you can add the images you require to your website and the UK National Reservation Platform, you can edit the images, rotate, re-size, crop or just re-order the images using drag and drop, easy!

Search any date range

Detailed Reports

*Overview *Breakdowns *Flexible Searches *Export *Summarise

• Income & Payments - Paid by, Extras, Discounts
• Occupancy - Items/Rooms occupied, Adults/Children
• House Keeping - Checking in/Out/Occupied, Notes/Requests
• Sales Summary - Sold Room/Items, Extras, Online Vouchers
• Transactions - Logs by Date & time, Payment methods
• Making Tax digital - Full breakdown & Summary
• Outstanding payments - Never miss a payment!

Minimum Stays etc..

Adjust Restrictions

Quick & easy to set

• Minimum stays
• Close to arrival / departure
• Close out Rate Plans & Rooms
• Set date range to apply changes to or specific dates
• Tick Items to apply changes to or select all Rate Plans
• Updates all OTA's connected

Overlook rates month by month

Adjust Rates

Calendar page layout

• Make reductions – Increase rates by date or in bulk
• Reduce or increase by pounds or percentage
• Select which Rate Plans to apply changes to
• Updates all connected OTA's
• View full report of all changes, includes date & time changes were made

Stylish booking page

Easy to book through your website

Mobile friendly

• Show availability as rooms or Items
• Advertise Special offers
• Add Images
• Add Videos
• Add Gift Vouchers
• Add Additional Items
• Easy to book
• Increase direct bookings
• Works with all different screen sizes

Q-Book Email Manager

Customise your emails

Easy to add or change your emails

Customise your emails for booking, pre-arrival and post-stay. You can create and schedule emails to remind customers to re-book the following year. Excellent for marketing and driving direct revenue.

Gift vouchers available on your website

Vouchers

Create in seconds

Create personalised vouchers for your guests, just a few examples to get you started:

• £100 book to stay gift voucher
• Romantic break for two package
• Our gift to you – £20 off your stay as a valued customer
• Christmas gift voucher

One click to convert

Convert cancelled booking’s into Vouchers

Retain deposit payments

Convert cancelled booking deposits/payments into Voucher’s – A simple & effective way to retain deposit payments.

We have now added an option on the guest booking details page, where you can click to automatically convert any payment that has been made to the booking into a voucher for future use.

This will allow your guest to re-book on your website, in their own time and automatically receive the deduction of the amount they have already paid – meaning that you can hold on to their payment and make less refunds!

It’s as easy as pie

Special Offers

Seconds to setup a special offer

Q-Book’s special offers page, it’s as easy as pie!

Option 1 - Make a simple reduction over a set period in either £ or %

Option 2 - Set offers such as package offers over a set period. For example – 3 for 2 nights – 2nd night half price – Spa Weekend – Dinner bed & breakfast – Valentines Package, etc. You can set the full rate amount for the offer, for example – £200 for 2 nights Dinner bed & breakfast.

TRANSFER YOUR BAR BILL TO THE ROOM

Epos ICR Touch Connectivity

Need help just call 01204 373710

We are proudly integrated with ICR Touch, an industry leader in EPOS Technology (electronic point of sale). Our integration with ICR Touch enables the transfer of information from the till to the rooms tab. This way your guests can eat and drink without having to head to the Bar/Restaurant to 'settle up'. Everything can be done via Q-Book to help limit unnecessary contact, reduce queues and to adhere to Social Distancing.

NO ANNUAL FEE OR CHARGES FOR BOOKINGS IN Q-BOOK

Google Free Links - 0% commission on Bookings

Google bookings show in your Q-Book calendar for free

Google have launched a free link platform where you can generate bookings at zero cost! Google Free Links is a fantastic opportunity to showcase your availability on Google, enabling bookers to make a reservation directly with you. Zero investment to Google, No risk bookings, No charge for cancellations, Increase direct traffic, Reduce OTA dependency, Reduce commission expenses & Collect customer details and enhance your marketing database.
Sell rooms on Google through Q-Book, for free.

Q-GUEST OUR FREE WELCOME APP

Free awesome welcome platform App for your guests's

Q-Guest. Inviting, flawless and integral to your accommodation

Coming soon - Our Free guest welcome platform App for your guests's that collects all your accommodations content (best bits and need-to-knows) in a good-looking and easily accessible format. Engaging, informative and user-friendly; a virtual reception for your guest's.

Stay Connected & Chat with guest's via your Free Digital Welcome App. The power of good communication. A tried and tested hospitality trait with a twist of game-changing technology.

Q-Guest Welcome App - More Info