One Booking System for Your Website, Channels, Payments & Guests
Q-Book is built for UK accommodation businesses that want to manage direct bookings, live availability, OTA channels, payments and guest communication from one central system.
Hotels, B&Bs, guest houses, campsites, glamping sites, cottages, apartments and holiday lets can use Q-Book to bring day-to-day booking management together without unnecessary complexity.
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What is Q-Book?
Q-Book is a web-based booking and property management system from Queensborough Group. It combines a website booking engine, central booking diary, channel manager, payment tools, pricing controls and guest communication for accommodation providers.
Built for Accommodation
Use Q-Book for hotels, B&Bs, guest houses, campsites, touring, glamping, cabins, cottages, apartments and holiday lets.
One Central Diary
Direct bookings and connected channel reservations feed into one diary so your team can manage arrivals, departures, availability, payments, notes and booking changes together.
Direct Booking Focus
Your own website booking engine, offers, promotional codes, rate comparison tools and Google connections are designed to create more opportunities for guests to book directly.
How the Q-Book Booking Engine Works
Q-Book works with your accommodation website to give guests a mobile-friendly direct booking journey.
- Guest searches your live dates and availability
- Available rooms, units, pitches or accommodation are displayed
- Your rates, restrictions, offers and available extras can be applied
- The guest enters their details and completes the reservation
- The booking is added directly to your Q-Book diary
- Confirmation and follow-up communication can be automated
For hotels, B&Bs and guest houses, Q-Book does not charge commission on direct reservations made through the website booking engine. Campsites and glamping sites are charged 20p per booking.
Live Availability & Double-Booking Control
The central diary and channel manager work together to keep availability organised across your direct website and connected booking channels.
- Manage availability from one diary
- Receive connected OTA bookings automatically
- Update availability across connected channels
- Manage rate and restriction changes centrally where supported
- Reduce manual updates and the risk of overbooking
Channel Management
Q-Book connects your accommodation with major booking platforms while keeping reservations and availability organised in one place.
Major OTAs
Connections include Booking.com, Expedia, Hotels.com, Airbnb, Agoda, VRBO and Cottages.com, alongside other supported accommodation channels.
Camping & Glamping Channels
For outdoor accommodation, Q-Book supports specialist channels including Pitchup, Hipcamp and Campsites.co.uk.
Q-Book supports Google visibility including Google Free Booking Links for eligible hotel accommodation, sending live rates and availability to help guests reach your direct booking journey.
Payments
Q-Book can help automate the payment process rather than leaving every deposit or balance to be chased manually.
- Automate deposits and balance payments
- Connect an existing Stripe account
- Support compatible merchant providers
- Send guests secure payment links
- Automatically update the booking balance after supported payment-link payments
- Continue accepting bookings if you prefer bank transfer
Current published Q-Book payment charges are £3 + VAT per calendar month, plus 10p per Stripe transaction or 25p for merchant transactions. Payment provider processing charges are separate.
Guest Communication
Guest communication can be managed around the booking instead of being spread across separate processes.
- Guest messaging from direct and supported OTA bookings
- Automated replies
- Scheduled messages
- Pre-arrival communication
- Post-stay emails
- Quick announcements and booking notices
- Digital guest information through Q-Guest
This gives accommodation teams a clearer record of communication while reducing repetitive manual messages.
More Tools Included Around the Booking
Q-Book goes beyond taking a reservation, with tools designed around pricing, marketing and day-to-day guest management.
Dynamic Pricing
Occupancy-based dynamic pricing can adjust rates according to demand and availability, reducing manual pricing work. Q-Book lists its own dynamic pricing as included in its plans.
Offers & Promo Codes
Create offers, discounts and promotional codes to encourage direct bookings and support your own marketing campaigns.
Reviews Hub
Bring review activity into your wider guest journey and showcase selected reviews from major review and booking platforms.
Rate Comparison
Show website visitors your direct rate alongside OTA pricing so guests can see the value of booking directly with you.
Vouchers & Extras
Sell gift vouchers and use booking extras to create additional direct revenue opportunities.
Reporting
Use booking and forecast information to understand occupancy, demand and future business performance.
How Does Q-Book Compare with Other Booking Systems?
There is no single booking system that is right for every property. When comparing Q-Book with another PMS or channel manager, compare the complete service rather than just the headline monthly price.
| What to compare | Q-Book approach | What to check with another system |
|---|---|---|
| Contracts | No contracts. | Minimum term, notice period and cancellation charges. |
| Direct-booking commission | For hotels, B&Bs and guest houses there is no Q-Book commission on direct bookings. Campsites and glamping sites are charged 20p per booking. | Whether a percentage or booking fee is added to direct reservations. |
| Channel connections | Major OTA, holiday-let and camping connections are available, with channel connections included. | Connection fees, number of supported channels and whether rates/restrictions sync both ways. |
| Dynamic pricing | Q-Book's occupancy-based dynamic pricing is included. | Whether pricing automation is included, an add-on or requires a third-party service. |
| Payments | Automatic deposits/balances, payment links and supported gateway connections. | Gateway choice, transaction charges, PCI responsibilities and automation options. |
| Guest communication | Messaging, automated replies and scheduled/pre/post-stay communication. | Which OTA messages are supported and whether automation costs extra. |
| Google hotel connectivity and Free Booking Links are supported for relevant accommodation. | Whether Google connectivity is direct, included and available for your property type. | |
| Support | UK telephone support and booking advisors. | Phone availability, support location, response times and whether support costs extra. |
| Setup & switching | Q-Book provides setup assistance and can usually help import existing bookings from other systems. | Migration fees, training, data import and who handles channel setup. |
How Much Does Q-Book Cost?
We publish Q-Book pricing online, with the monthly price based on the type and size of your accommodation business.
- No contracts
- Monthly or annual options
- Annual payment option with a saving compared with monthly billing
- One-off non-refundable enrolment/setup fee of £99 + VAT
- Channel manager connections included
- Q-Book dynamic pricing included
- UK telephone support included
Because prices can change, use the live pricing calculator for the current figure for your property.
Check Current PricingSwitching from Another System
If you already use a PMS, booking engine or channel manager, the practical part of switching matters as much as the feature list.
- Discuss your existing channels before migration
- Map rooms, units, rates and restrictions carefully
- Import existing bookings where possible
- Connect payment services
- Test your website booking journey
- Confirm channel availability before going live
Our UK team provides setup help, and we can usually import existing bookings from most systems.
Q-Book FAQs
Quick answers for accommodation owners comparing booking systems.
What is Q-Book?
Q-Book is an online booking and property management system for accommodation businesses. It combines your direct booking engine, diary, channel management, payments, pricing and guest communication.
Is Q-Book just for hotels?
No. Q-Book supports hotels, B&Bs and guest houses as well as campsites, touring, glamping, cabins, cottages, apartments and holiday lets.
Does Q-Book help prevent double bookings?
Yes. The central diary and connected channel manager keep availability synchronised across supported channels, reducing the risk of double bookings. Correct setup and channel mapping remain important.
Can Q-Book take automatic payments?
Yes. Q-Book can automate deposits and balances, connect to supported payment providers and send payment links.
Can I use my existing Stripe account?
Yes. You can connect an existing Stripe account to Q-Book.
Which booking channels does Q-Book connect to?
Connections include Booking.com, Expedia, Airbnb, Google, Hotels.com, Agoda, VRBO, Cottages.com, Pitchup, Hipcamp and Campsites.co.uk, with other connections also available.
Does Q-Book charge commission?
For hotels, B&Bs and guest houses, Q-Book does not charge commission on direct bookings made through the website booking engine. Campsites and glamping sites are charged 20p per booking. Third-party booking channels and payment providers can have their own charges.
Does Q-Book include dynamic pricing?
Yes. Q-Book includes occupancy-based dynamic pricing with its booking software plans.
Can guests book directly through Google?
For eligible hotel accommodation, Q-Book supports Google Free Booking Links, where live rates and availability can appear on Google and guests can follow the direct link to your Q-Book booking journey.
What should I compare before choosing a booking system?
Compare total cost, contracts, direct-booking commission, channel fees, supported integrations, payment charges, guest messaging, dynamic pricing, Google connectivity, migration help and the level of human support available.
See Whether Q-Book Fits Your Accommodation Business
Tell us what type of property you run, how many rooms, units or pitches you have and which booking channels you currently use. Our team can explain how Q-Book would fit your setup.
