Hospitality Automation

Smart Door Locks & Heating Automation for Hospitality Businesses

Automate guest access, contactless check-in and smart heating control with Q-Book Smart Devices. Designed for hotels, self catering accommodation, cottages and serviced apartments.

Reduce manual work, improve security and create a smoother guest experience with modern hospitality automation connected directly to your Q-Book booking system.

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Smart Door Locks and Heating Automation

Smart Hospitality Automation

Q-Book Smart Devices help accommodation providers automate everyday operational tasks while improving guest convenience, energy efficiency and property security.

Smart Door Locks

Automatically generate secure guest access PINs linked to bookings and arrivals, helping guests check in smoothly without physical keys or lock boxes.

  • Contactless guest check-in
  • Automatic PIN delivery
  • Reduced staff workload

Smart Heating Control

Automatically prepare rooms and cottages before arrival while helping reduce unnecessary energy usage after guests depart.

  • Heating before arrival
  • Automatic energy saving
  • Better guest comfort

Instant Notifications

Receive alerts for incorrect PIN usage, early arrivals and property access activity, helping you stay informed in real time.

  • Real-time security alerts
  • Early access visibility
  • Improved property control

Perfect for Modern Accommodation Providers

Whether you manage one holiday cottage or a multi property hospitality portfolio, Q-Book Smart Devices help automate operations and improve efficiency.

Hotels

Reduce reception pressure and simplify guest arrivals with automated room access.

Cottages

Remove key handovers and manage arrivals remotely with secure smart access.

B&Bs

Offer flexible guest check in while improving convenience and saving time.

Apartments

Manage multiple units more efficiently with centralised smart automation.

SMART LOCKS & HEATING

Frequently Asked Questions

Everything you need to know about connecting your smart locks and heating directly to Q-Book.

General

Getting started with Q-Book Smart Devices

Q-Book connects your smart locks and heating directly to your bookings. Access codes can be created and sent automatically to guests, while heating can be switched on before arrival and off after departure.

The aim is simple: less admin, fewer manual tasks and a smoother experience for your guests.

Q-Book Smart Devices are suitable for hotels, B&Bs, guest houses, campsites, glamping sites, serviced apartments, self-catering accommodation and holiday cottages.

It can work whether you manage a single property or multiple units.

Q-Book uses Seam to connect with a wide range of supported smart locks, thermostats and other devices.

View supported devices →
£5 + VAT per connected device, per month

There is no additional Q-Book charge based on how many PIN codes are created or how often your heating is switched on or off.

Some smart lock or heating manufacturers may charge their own subscription fees, so we recommend checking with your device provider.

Smart Door Locks

Automate guest access and remove key handovers

Q-Book can automatically create a secure, time-controlled PIN for each booking.

The guest receives their access information before arrival by email and Q-Book Chat. They simply enter their PIN at the property, removing the need for keys, key boxes or someone being there to check them in.

The PIN is linked to the guest's booking and can be set to work during their permitted access period.

Access can automatically end when their stay finishes, so there is no need to manually remove old guest codes.

Yes. Each booking can have its own PIN and access period, allowing multiple guests to have active codes at the same time.

Yes. Guests can have access to both a shared entrance and their own apartment.

For example:
Guest A → Main Entrance + Apartment A
Guest B → Main Entrance + Apartment B

Each guest has their own access permissions and codes, even though they share the same main entrance.

✓ Contactless check-in ✓ Automatic PIN creation ✓ Automatic guest notifications ✓ Easier late arrivals ✓ No physical key handovers ✓ Less staff admin

Q-Book can notify you by email if someone attempts to access a lock using an incorrect PIN, giving you greater visibility over activity at your property.

If a guest attempts to use their PIN before their permitted check-in time, you can receive an email notification.

Smart Heating

Keep guests comfortable while reducing wasted energy

Q-Book links your heating to your bookings. The heating can automatically switch on before a guest arrives, helping make the property warm and welcoming.

It can then automatically switch off after the guest leaves.

Yes. Instead of leaving the heating running unnecessarily between bookings, Q-Book can switch it off when the accommodation is empty.

This can reduce wasted energy while still making sure the property is comfortable for arriving guests.

No. Once configured, the heating can respond automatically to your bookings, reducing manual adjustments, last-minute checks and unnecessary visits to the property.

Managing Your Devices

Everything in one place within Q-Book

Your connected devices can be managed through the Q-Book Smart Dashboard.

Depending on the connected device, you can view battery levels, access history, lock activity, guest access and device information.

Connected Channel Manager

Keep every booking channel connected

Q-Book helps keep your website, OTAs and booking channels working together in real time, so your rates, availability and reservations stay up to date from one easy system.

Whether guests book through your own website, Booking.com, Expedia, Airbnb, Pitchup, Campsites.co.uk or other connected channels, Q-Book helps reduce admin, avoid double bookings and keep everything under control.

  • Real-time availability updates
  • Helps prevent overbookings
  • Manage bookings in one central diary
  • No Q-Book commission on your bookings
More about Channel Manager
Q-Book connected channel manager

Ready to automate your guest experience?

Upgrade your hospitality business with Q-Book Smart Door Locks and Heating Automation and deliver smoother arrivals, lower energy waste and a more modern guest journey.

Contact Q-Book